How Cofacil can help you
Cofacil provides practical legal support, advocacy and problem-solving assistance across a wide range of situations. Every service is subject to an initial scope and regulatory assessment.
Our services
We combine careful listening, clear analysis and practical action to help you move forward.
Problem Assessment
A structured review of the circumstances, documents, important dates, objectives and immediate concerns. We help you understand what is really at stake.
Document Review
Help understanding letters, contracts, notices, policies, decisions, complaint responses, agreements and other documents. We explain what they mean and what your options are.
Correspondence
Drafting or improving letters, emails, formal responses, complaints, representations, requests for reconsideration and settlement communications.
Evidence Organisation
Creating clear chronologies, indexes, document schedules, issue summaries and evidence packs. A well-organised case is a stronger case.
Advocacy and Representation Support
Communicating with another party, attending appropriate meetings, helping you present your position and speaking on your behalf where legally and procedurally permitted.
Negotiation and Resolution
Helping you identify realistic objectives, prepare proposals and communicate towards a practical settlement.
Complaints and Escalation
Supporting internal complaints, formal reviews, ombudsman escalation and referrals to appropriate regulators or public bodies.
Professional Referral
Identifying when the matter requires an authorised solicitor, barrister, immigration adviser, financial adviser, mediator or other specialist.
What to expect
Every engagement begins with an initial conversation. We listen to your situation, review any relevant documents, identify the practical and legal aspects of the problem, and propose a way forward.
We explain matters in plain English. We can help organise documents and evidence. We can draft letters and responses. We can communicate with another person or organisation with your authority, where legally and procedurally permitted. We can support negotiations and meetings. We recognise when a regulated solicitor, barrister, immigration adviser or other specialist is required.
Not sure what you need?
You do not need to choose the correct service before contacting us. Tell us what happened. We will assess whether we can help directly, support part of the matter or connect you with the appropriate specialist.
Cofacil, your co-facilitator