Housing and council problems require persistence, evidence and clear communication

Housing disputes are stressful and time-sensitive. We help tenants, landlords and property owners understand their rights, review their documents, prepare correspondence and organise the evidence needed to resolve the matter or escalate it effectively.

How we can help

Council housing correspondence
Housing applications
Discretionary housing requests
Tenancy succession issues
Landlord and tenant correspondence
Tenancy agreements
Deposit disagreements
Rent and payment disputes
Repair complaints
Property-condition complaints
Access and inspection disagreements
Notices and official correspondence
Neighbour or estate-management issues
Service-charge correspondence
Council complaints
Requests for review or reconsideration
Ombudsman complaint preparation
Evidence and chronology preparation
Referral where litigation, possession proceedings or regulated claims work is required

Important limitations

Cofacil cannot promise that it will prevent an eviction, secure housing or guarantee a council decision. We do not advertise housing-disrepair compensation claims. We provide practical support, correspondence, evidence preparation and strategic guidance.

Where litigation, possession proceedings or regulated claims work is required, we will help you prepare an effective referral to a housing solicitor or regulated claims-management provider.

Time limits can be short

Housing and council matters often involve strict deadlines. Contacting Cofacil does not suspend or extend any legal, contractual, court, tribunal, appeal or complaint deadline. If you are facing a deadline, please tell us immediately when you make contact.

Discuss your housing problem

Whether you are a tenant facing a notice, a landlord dealing with a difficult tenancy, or someone struggling with council correspondence, we can help you understand the situation and plan the next step.

Cofacil, your co-facilitator